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Our number one post this week was that Twitter's archives will soon be housed in the hallowed halls of the Library of Congress. There's got to be joke about librarians shushing tweets in there somewhere. We also continued our exploration of the significant Internet trends of 2010. We wrote about Internet of Things threads you'll be wearing soon, a real-time trip into Twitter's past, and that augmented reality is going to the fishes on the Discovery Channel. Read on for more. Sponsor Story of the Week: Twitter in the Library of Congress Twitter's Entire Archive Headed to the Library of Congress Apple Announces iPhone OS 4 with Support for Multitasking 10 Smart Clothes You'll Be Wearing Soon Goodbye, Gears - Google Docs Boots Plugin for HTML5 on May 3rd Top 10 YouTube Videos About Facebook New Google Docs Features: Added Co-Editing Capabilities, Similar To Google Wave More coverage and analysis from ReadWriteWeb ReadWriteWeb Mobile Summit Join us for the ReadWriteWeb Mobile Summit on May 7 in Mountain View, California as we explore the latest mobile development trends, both the technology and the emerging business applications. Be a part of the discussion on geo-location services , augmented reality , native app vs. browser-based , commerce and marketing , mobile social networking and the Internet of Things. Sponsorship enquiries: sales@readwriteweb.com . Mobile Web Where Does Android Register on Google's "Evil" Meter? Opera Takes a Back Seat to Safari on the iPhone Microsoft's New Phone Gets the Social/App Balance Wrong More Mobile Web coverage Augmented Reality Discovery Channel Puts AR In Front of Millions of Eyeballs More Augmented Reality coverage Augmented Reality for Marketers and Developers: Our Newest Research Report We're pleased to announce ReadWriteWeb's latest premium report, Augmented Reality for Marketers and Developers: Analysis of the Leaders, the Challenges and the Future . This report will help you develop a sophisticated understanding of Augmented Reality (AR), the mobile and Web technology that places data on top of a user's view of the physical world. The research included will help you decrease your AR development time to market by learning from the first wave of early adopters. AR offers a new marketing and product paradigm for a high impact, high value customer experience. More than 1,000 AR campaigns were kicked-off last year and we expect to see many more in 2010. In this report, we profile key AR development companies, their campaigns as well as development lessons learned. For more information or to buy the report, visit here . Internet of Things 10 Smart Clothes You'll Be Wearing Soon DASH7: Bringing Sensor Networking to Smartphones More Internet of Things coverage Real-Time Web Google's Twitter Timeline Lets You Explore the Past Microblogging vs. Blogging: 5 Ways to Create an Open Twitter Alternative More Real-Time Web coverage . Don't miss the next wave of opportunity on the Web supported by real-time technology! Get ReadWriteWeb's report, The Real-Time Web and its Future . Check Out The ReadWriteWeb iPhone App We recently launched the official ReadWriteWeb iPhone app . As well as enabling you to read ReadWriteWeb while on the go or lying on the couch, we've made it easy to share ReadWriteWeb posts directly from your iPhone, on Twitter and Facebook. You can also follow the RWW team on Twitter, directly from the app. We invite you to download it now from iTunes . ReadWriteStart Our channel ReadWriteStart , sponsored by Microsoft BizSpark , is dedicated to profiling startups and entrepreneurs. Entrepreneurs Under 30: Advice From Your Peers Mary Meeker's Internet Trends: The Future is Mobile Apple's Game Center: More Opportunities for Social Games Developers ReadWriteEnterprise Our channel ReadWriteEnterprise is devoted to 'enterprise 2.0' and using social software inside organizations. New Google Docs Features: Added Co-Editing Capabilities, Similar To Google Wave Social Media Analysis: SAS Makes Its Play ReadWriteCloud Our channel ReadWriteCloud , sponsored by VMware and Intel, is dedicated to Virtualization and Cloud Computing. Weekly Poll: What does Virtualization as a Service Really Mean? Drupal Founder Takes on Jive Software Another Cloud Computing Acronym To Drive You Bonkers Enjoy your weekend everyone. Discuss
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Weekly Wrap-up: Twitter in the Library, iPhone Gets Multitasking, Goodbye Google Gears, And More...
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How do you connect to Twitter and understand its value and performance? That's part of the challenge for any enterprise considering how to adopt social technologies to connect with customers. This week at Sugarcon we heard a lot about how to manage a social CRM envrionment. Increasingly, companies are turning to API's for integrating third-party applications like Twitter to better connect and interact with customers. Sponsor Sonoa Systems calls it an API economy with Twitter serving as the most applied API on the planet. To manage API's, Sonoa offers Apigee , a free self-service for developers working with API's. This week at the Chirp conference, Sonoa broadened Apigee by providing analytics, monitoring, debugging and testing tools. For example, with API Analytics a customer may monitor usage levels, review usage patterns, see the geo-location and look at performance metrics like response time. The service now also allows users to share messages with other developers to help with troubleshooting and community learning. API management will become a major requirement for the enterprise, especially as more applications integrate into CRM environments. As Paul Greenberg stated in his keynote at Sugarcon, the focus is no longer about controlling the customer contact but interacting with the customer in the fashion they wish to communicate. [Disclosure: SugarCRM paid for a plane ticket for Alex Williams to attend SugarCon in San Francisco.] Discuss
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Sonoa Broadens Twitter API Management Service
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"Everybody's on Twitter !" You hear that more and more often as Twitter gains adherents. Why, even the dead and the fictional (and the fictional dead ) are on Twitter. Not to mention celebrities. (Let's not.) Despite having over 100 million registered users, it's still small beer compared to other services. Facebook, for instance, has over 400 million. What's surprising are the ways people, companies and organizations find to use the service. And who those folks are. Here are five Twitter accounts you might find surprising. Sponsor Library of Congress . Although the LoC has upwards of 53,000 followers, they themselves only follow one. The Law Library of Congress . They have books down pat. Not sure about electronic communications.However, as ReadWriteWeb reported earlier today, they've acquired the entire Twitter archive, so maybe they'll pick up a thing or two. Federal Bureau of Investigation . Not too surprising that it's the Press Office that's Twittering. Fox Mulder might be off-putting to some, though possibly not as much as J. Edgar Hoover. At least these folks follow, although only a tenth as much as they are followed. NASA . Lori Garver, deputy director of the National Aeronautics and Space Administration Twitters. And she does it right, mixing NASA news, issues of interest to space buffs and personal information. Well, mostly right. Honestly, Lori, there's no one worth following but for two other NASA Twitter accounts? NASA as an organization Twitters its brains out. The Tower Bridge . Inanimate objects Twittering is non-hilarious. This account, for a busy draw bridge in olde Londone towne seems on the level. However, it makes up for the unexpectedness of the account by the sheer almost operatic boredom of its Tweets. To wit: "I am closing after the Maintenance lift has passed upstream." We can tell from the few accounts it's following that the bridge has a real telescope fetish, though. Unseemly. Ivy Bean . Ivy has one unusual quality that makes her an unexpected Twitterer to most. She's 104. Yes, years old. Participation of the elderly in social media communications is not that unusual. The young and the old are less fearless than the middle aged in experimenting with different ways to communicate. But 104. Holy Toledo. Some have suggested Ivy's account was originally set up by journalists seeking "Digg bait." Who cares? Ivy rocks the keyboard a year after her "story" was first reported. I hope I'm 104 when I'm her age. For more, check out ReadWriteWeb's Twitter coverage . Of course, there's always @rww . Discuss
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5 Unexpected Twitterers
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For the past few days, we attended SAS and SugarCRM user conferences in Seattle and San Francisco. These are just a few of the observations that comes from conversations with developers, business managers, product managers, entrepreneurs and executive management. At both companies, you see the influence of social technologies in the discussions and what their partners are offering. With this social wave comes a variety of new methods to crack the biggest nut: "The most effective way to organize, discover and share information." We've been pounding on that last issue for the past week. We have numerous examples for how web applications can be aggregated into environments like SugarCRM but its the complexity of organizing that data which becomes the biggest challenge. Sponsor The consumer social networks give people lots of ways to use applications. For example, Twitter is a hub for delivering messages to external sites from the application or services such as Tweetdeck and Seesmic. It is a bridge for external services that provide data services that aggregate Twitter data to be uses for specific uses. Recommendation services like Mr. Tweet provide a person with references to other people the individual may want to follow. The enterprise is a different beast. It is not the most popular for the hungry young entrepreneurs and developers we met at companies like Twillio Tuesday night on the eve of Chirp, the Twitter developer conference taking place this week in San Francisco. Still, in conversations there, we met a few people who are developing for the enterprise environment. What they bring is a fresh look at how the social technologies apply in a world where compliance issues abound, complex processes rule the day and knowledge often exists in ERP silos and email archives. What these young people see are front-end tools like Google Wave that serve as the foundation for collaborative services. These are platforms, for instance, that seek to eliminate email from the process. These young developers create a certain effect. They've developed ways to organize and share information that the enterprise accepts. So much so that the giants have developed their own services, again, in many respects, inspired by the developers building web oriented platforms. And it is having a transformative effect. On Sunday night, we sat in a conference hall at the Washington Convention Center. It was the 35th anniversary of the SAS Users Conference. It was our first time attending. Twitter was the focal part of the opening. Large screens showed the Twitter updates. Their vice president of marketing used his time on stage to push out his second tweet...ever. The singing group even tried to collaborate with the crowd to create an improvised song from their Twitter stream. We learned the next day that this was a first for SAS. Twitter and the variety of other social technologies in the market are giving this conservative, data analytics company a new view, best illustrated in the launch this week of its Social Media Analytics platform. It's a complete, powerful service that takes structured and unstructured data from social networks, applies it to preset rules and delver the results in a dashboard environment. It's lacking a certain level of automation. It's not self-service by any means. It requires SAS to do the analysis and then present it through a web site. But that's okay. The service acts as a pivot that gives SAS the capability to move into new markets. It moves them from the back of the deal to the front of the deal. In the back of the deal, for instance, SAS helps analyze customer guarantees. They do a lot more than that but it's an example of the textual analysis the company provides. Now they have greater access to the front side of the deal to. They can use the platform to reach into agencies where they can help customers craft brand strategies. That should have an effect all of its own. It gives SAS the opportunity to interact with marketers, designers and UI specialists. They may recruit a few people or take the knowledge inside the company and turn it into something. That should help SAS improve the Social Media Analytics platform, making it a service that is more easily available for users to do more on their own. At SugarCon, the story is also a social one. Perhaps best summed up in the second day keynote by Paul Greenberg: "Do You Really Have To Worry About the Social Customer?" I am not so sure you have to worry about a social customer. But it might be a good idea to get know them a little bit better so you can build on your own transformations, whatever they may be. Discuss
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From Seattle to San Francisco, Social is Everything
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The U.S. Library of Congress announced this morning via its official Twitter account that it will be acquiring the entire archive of Twitter messages back through March 2006. In addition to a massive printed collection, the Library already has an extensive collection of other digital assets. The Library of Congress is the biggest library in the world. The Library does extensive work with data format standards , the semantic Web and other platforms for outside analysis. The addition of Twitter into the organization's offerings could foster an enormous amount of academic research. From a new kind of historical record to an unprecedented opportunity for discovering patterns of social interaction, this is big. Sponsor When the Library of Congress was founded in the year 1800, publishing was very expensive and relatively few people did it. Today, thanks to blogs, YouTube, Facebook and certainly Twitter it's a new world. Publishing is far faster, easier and more accessible today than at any point in human history. That might seem obvious, but on a day like today it's worth thinking about some more. For now there are more questions than answers with regards to this Library of Congress Twitter news. Will the archive include friend/follower connection data? Will it be usable for commercial purposes? Will there be a Web interface for searching it, and will that change the face of Twitter search for good? Is there any way that the much larger archive of Facebook data could be submitted to the same body for analysis of the same kind? These kinds of large data sets are poised to become one of the most important resources the Internet creates. As Kenneth Cukier wrote in The Economist's recent Special Report on Big Data , "Data are becoming the new raw material of business: an economic input almost on a par with capital and labour." The Library's blogger Matt Raymond put it like this in the blog post about the announcement : Expect to see an emphasis on the scholarly and research implications of the acquisition. I'm no Ph.D., but it boggles my mind to think what we might be able to learn about ourselves and the world around us from this wealth of data. And I'm certain we'll learn things that none of us now can even possibly conceive. Nate Anderson at ArsTechnica offers this context: There's been a turn toward historicism in academic circles over the last few decades, a turn that emphasizes not just official histories and novels but the diaries of women who never wrote for publication, or the oral histories of soldiers from the Civil War, or the letters written by a sawmill owner. The idea is to better understand the context of a time and place, to understand the way that all kinds of people thought and lived, and to get away from an older scholarship that privileged the productions of (usually) elite males. Twitter co-founder Biz Stone said today that there are 105 million registered users on the service. How will those users feel about their tweets being archived for posterity? Will non-U.S. users be included (it is a U.S. based company) and object? Lots of questions remain. There's no word from Twitter itself about this news but we expect details to become public during the Chirp developers conference starting in just a few minutes. Update: Twitter HQ just told us that a blog post about this news is forthcoming. It's hard to imagine a more significant milepost in social media's early march toward becoming an essential component of our social experience. Discuss
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Twitter's Entire Archive Headed to the Library of Congress
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