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GetGlue Adds New Releases to Recommendations Made by Human & Machine

cgseo — Tue, 27 Apr 2010 00:15:28 +0000

It's hard to keep up with all the newly released movies and music these days, but a lightweight social network with a whole lot of smarts under the hood says it can now offer you personalized recommendations of new releases that suit your very particular interests. GetGlue is a semantic web browser plug-in that has, for years, been smart enough to recognize when you're looking at the same musical group across different websites, be that on Last.fm, MySpace or elsewhere. The service recently added a stream of recommendations of music, movies, books, magazines, wikipedia articles and other things you might like. How can it tell what you'll like when something is brand new, though? Today the service has launched a "new releases" section, where human editors rush to classify brand-new media. Then the semantic robots can serve it up to the right users, still hot out of the oven. It's pretty cool. Sponsor GetGlue founder Alex Iskold says he's learned a lesson similar to what formerly automated tech news aggregator Techmeme has learned: algorithms and user generated content can take you a long way, but there comes a point when it's good to hire some dedicated editors. The service asks you to like or unlike a wide variety of things. It then uses that feedback to build a taste profile to compare against things it finds put into its database and find the stuff it thinks you'll like. That's harder with new releases, though. "When something new is coming out, we don't know what it's like, so you need to have proffessionals tag it," Iskold told us. "We have two editors on staff who look across the spectrum of new releases each week. They draw the similarities between things in a deep way - the tagging system we use will be unvieled later. We use really eclectic tags to characterize what kind of zombie or vampire movie something is. We also use tags brought in from other systems and our users find cool new things really fast." The end result is a nicely displayed stream of big icons for personally recommended newly released movies, music and books. You think you're hip to your scene now? Wait until you've got a network of contacts, a semantic robot and real human editors all working together to bring you the freshest content in your weird little niche. To be honest, I've been testing it out today by switching from new album recommendations on Glue over to Apple's Lala.com , where it's easy to listen to full albums once for free. That's not the way Glue wants you to use it, but that's the way I like to use it so far. The Down Side It's an incredible system, when it works. GetGlue knows though that there are some challenges in this kind of game though. First, it's not easy to present this kind of flow of data to users without either overwhelming them or boring them. Many of GetGlue's latest changes are focused on making the user experience more pleasant: bigger images, collapsed bundles of shared items, etc. Can the service find a balance between giving you strong-enough recommendations on one hand and regularly offering up new recommendations on the other? In past versions of the product, I've received too few recommendations to keep me coming back. Hopefully new releases will scratch that itch. Iskold also says that after "liking" only 15 musical artists, I'm actually much less active than most of the 400,000 registered users of the service. Personally, I'm more drawn to the Wikipedia recommendations on GetGlue than anything else. The new releases in music might be roughly in the same sub-genres I usually listen to, but that doesn't mean they are any good. Finally, all this "liking" obviously begs the Facebook question. Writing as an ostensible Facebook competitor about that giant network's radical innovations unveiled last week, Iskold wrote the following in a widely-read article here at ReadWriteWeb about Facebook's Open Graph: "Time will tell where we land, but my gut is that positive things will come out of this. If nothing else, let's give Facebook credit for innovation and re-imagination the Web." Today he emphasized in speaking with me that Facebook is new to what it's just begun to do, but his company has been doing it for years. There's no guarantee that Facebook will get it right, he said. It's hard to say for sure that GetGlue has got it right, either. But as a work in progress, it's pretty darned good and today's new additions are very interesting. Discuss

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GetGlue Adds New Releases to Recommendations Made by Human & Machine

Giving in to Facebook: A Weekend on the New "Instantly Personalized" Web (Op-Ed)

cgseo — Mon, 26 Apr 2010 16:29:52 +0000

At last week's F8 developers' conference, Facebook CEO Mark Zuckerberg unveiled plans to offer "instant personalization" all over the web , a way for websites to become instantly more social. Without even signing in, sites gain access to publicly available Facebook information like your name, profile picture, friend list and more, in order to personalize your experience on the site. At launch, only three partner sites are offering this feature: Microsoft's new Docs.com , Internet radio Pandora and user review site Yelp . You can opt-out of this experience if you like, but by default, you're opted in. Sponsor These changes have raised concerns among privacy advocates and are even now being questioned by government officials like U.S. Senator Charles Schumer who is urging the Federal Trade Commission (FTC) to look into how social networks handle our private information. And yet... and yet ...after spending the weekend on these "instantly personalized" sites, I have to admit...begrudgingly, mind you...that the experience itself is amazing. Online Music Gets Personal, Too Personal? Pandora's Internet radio is a service I usually partake of via its mobile application on my iPhone, not its regular website. But after the launch of the newly personalized Pandora , I had to take a look. And it was worth it. I immediately discovered which of my friends had the same musical interests as I do. My editor, Richard MacManus, for example, is also a fan of The Killers! Who knew? And apparently, a whole bunch of friends are getting into MGMT now. But finding connections like these aren't the only types of discoveries you can make here. As social media user extraordinaire Robert Scoble found out , you can easily discover your friends' more embarrassing personal tastes too. Kenny G?, Scoble laughingly chides a co-worker after stumbling upon his decidedly unhipster musical interests. These are precisely the types of things we want to stay hidden. Kenny G, for instance. But also our secret obsession with that attractive actor or actress, our fondness for pictures of cute kitties, our forays into celebrity gossip sites when we have a reputation for being intelligent thinkers, our secret Star Wars addiction and so forth and so on. While there aren't " instantly personalized " sites showing you all these types of interests just yet, believe me, there will be. If Facebook has its way (and guess what? It will), your real identity , not just the public parts you've willingly shared in the past, will be revealed to anyone and everyone unless you take action to opt-out. The Real You Can No Longer Be Hidden This is precisely as it should be, Facebook CEO Zuckberberg, more or less said. Earlier this year, he made statements regarding Facebook's new openness, claiming that if he built the social network now, he would make a lot of the data housed there more public by default. This would reflect the current social norms, he said. But that's not exactly true. Facebook isn't reflecting social norms, it's attempting to create them. That said, what an amazing creation it is. On Yelp, I can find the reviews my Facebook friends authored with just a click. I can see who else really digs that local sushi place. And I can do all this without going through the whole "re-friending" process that Web 2.0 sites have put me through in the past again and again. I'm there, my friends are there, and I didn't have to do anything to make that happen. Frankly, it feels right. (Fellow ReadWriteWeb blogger Mike Melanson agrees .) A Minute on the Lips... But it's oh so wrong, isn't it? By giving into to Facebook's vision for the web, we're ceding control of our data, our likes, our interests, our "social graph" (aka who we know, who we friend) - everything - to one company. Historically , one very, very closed company . We're definitely worried about the implications of that. You should be too. But in the meantime, like that calorie-rich dessert we know we shouldn't eat, we're sampling Facebook's web and secretly savoring its deliciousness. Why does everything that's so wrong have to feel so good? Blast you, Facebook. Blast you. Discuss

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Giving in to Facebook: A Weekend on the New "Instantly Personalized" Web (Op-Ed)

Do Kids Read Blogs? New Study Aims to Confuse

cgseo — Mon, 26 Apr 2010 15:13:59 +0000

A new study released earlier this month seems to contradict findings from Pew Internet Project's February report on the declining blog authorship and blog readership among the youngest generation of online users. Instead of seeing a downward trend in blogging, the latest research appears, at first glance, to have us questioning those prior reports. According to the latest study, this one from BlogHer and iVillage (red flag?) and co-sponsored by Ketchum and The Nielsen Company , young adults known as "millenials" are the top demographic group in both reading and writing blogs with nearly one-third reporting they read blogs and just over 40% saying they blog themselves. So was the earlier study - the one claiming "kids don't blog" anymore - wrong? Sponsor Odd Demographics Studied In the new study, the focus was on four age groups: millenials (ages 18-25), Gen X/Y (26-42), Boomers (43-61) and Seniors (62-76). This is a confusing segmentation of demographic groups because they've lumped in some of the millenials with the the "Gen X" group to create a hybrid group called "Gen X/Y." The term "millenials," however, is often used interchangeably with "Gen Y," so it's unclear why they've decided to break up that demographic group in this way. To boost Gen X's numbers, perhaps? We can't be sure. Ignoring Those Under 18 More importantly, the study simply ignores the youngest generation, the one we like to call "generation I" or the "iGeneration" (you can guess why), which was a major focus of Pew's study. In fact, Pew's study showed that only 14% of tweens and teens ages 12 to 17 now report that they blog , down from 25% only four years ago . And only 52% reporting reading and commenting on their friends' blog, down from over three-quarters back in 2006. In other words, the Internet's newest users aren't blogging or all that interested in reading blogs. Instead, they prefer Facebook, said the study. It's their method of communication between friends and for getting the latest news. Yes, sigh, Facebook is the new Internet. And the social network's latest moves will only further solidify that position with the launch of the universal "like" button for the entire web, the "instant personalization" provided by websites like Pandora and Yelp (to start), the "sign in with Facebook" boxes that appear on seemingly every site now and so on. How this youngest online generation uses the Internet is an important trend to watch. Although their habits may change over time, it's worth considering that their general disinterest in sharing their thoughts, feelings, news and ideas via blogging is a trend that will continue as they age. After all, who needs to blog when you have Facebook? BlogHer/iVillage's Findings For what it's worth, the BlogHer/iVillage study found that those 18-25 were the group most likely to write or read blogs, with 40.4% reporting the write blogs and 30.3% reporting they read them . The mysterious Gen X/Y group was a close second with 28.1% of the group saying they were blog authors and 29.3% saying they were blog readers. Some of the other numbers are questionable, although we have no way of proving their legitimacy or lack thereof. But really: 12.8% of bloggers are seniors? This is perhaps the most shocking number of them all. Nothing against seniors, of course, but I live in a state filled with them , and I have yet to meet a single senior who even knows what a blog is, much less authors one. At the end of the day, the study's numbers just feel a little too bullish on this whole blogging thing for my tastes. Plus, there's little info about the methodology included in the report and, then there's the fact that BlogHer, a blogging community for women, is, in part, behind the research. The truth of the matter is that neither this latest study nor Pew's research is likely painting an entirely accurate picture of the blogging landscape. We've questioned Pew's methodology many times in the past and we're skeptical of positive studies put out by those who would benefit from the news.

Analyzing Facebook: Sysomos Adds Public Facebook Updates to Its Analytics Platform

cgseo — Fri, 23 Apr 2010 21:03:35 +0000

Now that Facebook allows developers to store data for more than 24 hours, social media analytics firms like Sysomos are finally able to include public updates from Facebook users in their databases. Sysomos began surfacing this data on some of its customers' accounts yesterday and plans to roll these new features out to the rest of its users soon. Sponsor Given the size of Facebook's user base, being able to analyze this data will be a major boon for anybody who is interested in tracking these kinds of updates. Sysomos already allowed its users to search and analyze Facebook fan pages and groups for the last few months through its MAP analytics tool. The company now also includes these updates in Heartbeat, Sysomos' social media monitoring tool. Sysomos' integration of the Open Graph API will surface all the activity that has been made public by a user, including status updates and public wall posts. Thanks to Sysomos' new ability to analyze and search public Facebook updates, we were, for example, able to track the backlash against Facebook's "instant personalization." According to Sysomos, only about 15% of the public updates about this topic were positive. Are Facebook Users Aware that their Updates Will Live a Second Life in Social Media Analytics Tools? Sysomos, of course, only pulls in public updates, but we have to wonder if most Facebook users are aware that their updates will end up in the vast data repositories of firms like Sysomos and Radian6. Given the current backlash against what some users perceive as an invasion of their privacy by Facebook, it will be interesting to see how Facebook users will react to this. Discuss

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Analyzing Facebook: Sysomos Adds Public Facebook Updates to Its Analytics Platform

Yahoo!’s Smart Investment: The Hadoop Community

cgseo — Fri, 23 Apr 2010 19:15:43 +0000

More than 250 people attended a Hadoop developer event at Yahoo! this week, demonstrating again the level of interest the company has in open-source big data initiatives. Yahoo! says it is the world's biggest Hadoop supporter. We say that's undoubtedly correct. Yahoo! supports community developer events throughout the world. In February it supported the first Hadoop! event in India. In June, it will host the Hadoop Summit. Sponsor Yahoo! is not always recognized for its cloud computing efforts but its deep commitment to Hadoop shows how the company views the ways that big data can be used to solve major technology issues such as spam. Hadoop, according to Wikipedia , "is a Java software framework that supports data-intensive distributed applications under a free license. It enables applications to work with thousands of nodes and petabytes of data." The developer conference featured discussions from the Hadoop community, including a presentation about using it to fight spam lead and a discussion led by a lead engineer from Facebook. Vishwanath Ramarao is director of anti-spam engineering for Yahoo! Mail. According to the Yahoo! developer blog, Vish described the intricate cat-and-mouse games played with spammers, and how Yahoo! uses Hadoop to abstract away the complexity of large scale data analysis and provide deep insight into spammer campaigns. Yahoo! Mail antispam - Bay area Hadoop user group Johhn Sichi, lead engineer for Facebook's data infrastructure team provided an overview of Facebook's work using Hadoop to manage data that is growing 8x annually, In March, 2008 traffic volume hit 200 GB per day. By the end of last year, traffic bumped to 12 terabytes per day. Hadoop, Hbase and Hive- Bay area Hadoop User Group Companies like Yahoo! and Facebook use Hadoop to organize data and process it from multiple sources. For instance, Facebook might use it to organize how it deploys its ad network. Yahoo! may be on to the most powerful use for cloud computing or at least the most interesting. And it shows how the company is thinking about cloud computing and the ways it applies to its overall strategy. Discuss

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Yahoo!'s Smart Investment: The Hadoop Community

Facebook Open Graph: The Definitive Guide For Publishers, Users and Competitors

cgseo — Fri, 23 Apr 2010 18:50:00 +0000

Facebook just shook the tech world by announcing several major initiatives that collectively constitute an aggressive move to weave the social net on top of the existing Web.The rumors were that the leading social network would launch a "Like" button for the entire Web. Instead, Zuckerberg & Co. unveiled a bold and visionary new platform that cannot be ignored. The bits of this platform bring together the visions of a social, personalized and semantic Web that have been discussed since del.icio.us pioneered Web 2.0 back in 2004. Facebook's vision is both minimalistic and encompassing - but its ambition is to kill off its competition and use 500 million users to take over entire Web. Sponsor Whether we like it (pun intended) or not, we have to understand what this move means. It impacts users, publishers, competitors and, of course, Facebook itself. In this post, we summarize what Facebook announced and ponder the impact this will have on everyone. Facebook Open Graph: Publisher Plugins The Open Graph is a set combination of publisher plugins, semantic markup and a developer API. "This new API turns Facebook into a read/write storage of user's tastes." Login with Faces & Facepile : The simpler publisher plugins enhance Facebook Connect. They makes it easy and compelling to sign in by leveraging Facebook cookies and showing faces of Facebook friends who are already members of the service. Like Button and Like Box : These plugins add the liking feature to any content, typically the whole page. Both can be enhanced with semantic markup, described below. But the very basic intent for these is to get users to Like on the site and post a link to Facebook, which is then permanently stored on a user's profile and points back to the original site. Activity Feed and Live Stream : These plugins show static and dynamic activity on the site. Activity Feed lists recent likes and comments from the site, while Live Stream shows a real-time view of activity on the site and is intended for interactive events. Recommendations : This plugin surfaces personalized recommendations for the user based on what friends and everyone else is liking on the site. It is intended to drive the users to other pages on the site. Facebook Open Graph: Semantic Markup Facebook announced simple, RDF-based markup to make the plugins smarter. In a nutshell, the markup enables publishers to say what object is on the page - a movie, a book, a recording artist, an event, a sports team, etc. This automatically enables semantics, that is, an understanding that the user is not just interacting with a webpage, but that he or she is liking a specific kind of thing. Semantics then leads to bucketing of the objects into categories like books, movies, music, etc., and gives rise to all sort of applications, including personalized recommendations. Perhaps even more importantly, the markup helps Facebook connect the users across common interests across different websites. For example, if both Pandora and Last.fm annotate a page about The Beatles using Facebook's markup, then users will be able to see their friends, who like the Beatles across different sites. This is very significant, because the data around friends is sparse and scattered around the sites. Previously, Facebook would surface this data in the stream without persisting it. Now, the information about a friend's likes of movies, music, books, recording artists, events, sports team, etc. will be permanent on Facebook profiles and readily available in context around the Web. Facebook Open Graph: New API The new Facebook API is elegant and streamlined. It makes it easy to access user information (with permission of course) such as profile, friends, etc. All of the calls are REST based and return JSON objects. For example, my profile information can be fetched like this: http://graph.facebook.com/alexiskold. The authentication is based on OAuth 2.0 protocol and makes it simple not only to connect, but to also prompt for permissions to access user information. This new API turns Facebook into a read/write storage of users' tastes. And not just one user - all Facebook users . Implications for the Users With this release, Facebook asks users if they are willing to trade off privacy for personalization. To be clear, no personalization is ever possible without users telling a system about their tastes. What Facebook is asking for is necessary in order to then create personalized Web experience. Whether users want this sort of thing is a different question, but assuming that you want to know more about your friends you will. Friends' interests around entertainment, sports, travel, etc. will be categorized and available. It will be easy to figure out what your friends are into both on Facebook and around the Web. In addition, Facebook is going to be using its own engine to bring you recommendations for related content. This will further accelerate the discovery and cross linking between friends. This will likely further impact the amount of search people do around the Web. As Fred Wilson pointed out - passed links replace search. Yet, the crux of user implications is neither of the above, but one single issue: privacy . It is unclear at this point that this issue is a concern for actual Facebook users, but it is clear that tech world is raising its eyebrows: Marshall Kirkpatrick , Dave Winer , Jeff Jarvis and many others expressed their concerns. People are saying that not only Facebook will know too much about us (because Google is already there today), but that it will be able to control too much. Personally, I am skeptical that the average Facebook user is going to care all that much. People are notoriously naive about being watched on the Web, and this is likely to be no exception. More likely than not, Facebook users will enjoy the personalization aspects of the new platform and won't think much about it - until Facebook starts openly targeting them. This was not been part of f8 of course, but Facebook is likely to use the information for targeting. After all, advertising is a major part of its monetization already so why won't it make it even better? If this targeting is too spot on, lots of users will probably get annoyed. Facebook is likely to sooth them via Facebook credits and heavy discounts, negotiated because of their massive volume. How exactly users react remains to be seen, but they will probably like the new Facebook more because of increased relevancy and interaction with friends around the Web. Next page: Implications for Publishers Implications for Publishers On the surface, this Facebook offering is a no-brainer for publishers. Who does not want more social activity on their site? However, in reality this is far from a slam dunk. To understand why, consider two types of sites: sites that are either social networks or have social networking integrated, and the sites that have their own commenting and ratings systems. In the first camp you will find Last.fm, Flixster, Goodreads, etc. None of these sites were a launch partner, understandably so. Social connections around music, movies and books are their bread and butter as are the ratings, reviews and recommendations. If they switch to Facebook for all of this, what do they have left? So any site that already has social networking built in has to decide to abandon that before jumping into the Facebook Open Graph. The even worse problem is the ownership of ratings and comments. Are publishers really ready to give that up? Nobody seriously thinks that users are going to be rating through Facebook and then through the site again. So how is this going to work? It is unclear at this point, but it's likely publishers will ask for ways to replicate or export comments and likes that users sent to Facebook via their site. Perhaps an open API that allows publishers to manipulate the data is the answer, but it is easy to see how some publishers would be very concerned. "You don't need to look too closely to see that Facebook is creating a feedback loop, which includes it, users and the rest of the Web and excludes its competitors." However, if you run a website like eCommerce or a blog or a service like Pandora that currently does not have a lot of social built-in, this offering is a no-brainer as it will instantly start recycling your pages through the massive Facebook power of passed links. Implications for Competitors This is aggressive and brilliant move by Facebook - and Twitter, Google, Yahoo, MySpace, AOL, eBay, Amazon and others, except for Microsoft, should be really worried. It appears that Microsoft is content with just partnering with Facebook, perhaps rightly so. Possibly a Bing deal is in the works, which would make a lot of sense. For all other players on the Web, the worry is that Facebook is trying to close the loop in exclusively owning user eyeballs. Apparently Facebook is not content with just connecting people; it wants to connect people and things. And not only that, it wants to do it around the Web. And not just any people - friends. You don't need to look too closely to see that Facebook is creating a feedback loop, which includes it, users and the rest of the Web and excludes its competitors. There are several things that other big players might try to do, the worst of which is to try to mimic Facebook. The "me too" that we've seen way too many times recently has not worked, and will not work now. The second best choice is to try to block it. As strange as it sounds it might just work. Between publisher and user issues there are a lot of concerns, and a carefully orchestrated and coordinated campaign may seriously hurt this initiative. Remember, Beacon was brought down fairly quickly by a combination of user backlash and derogatory press. The third option - to embrace and extend this platform, to innovate on top of it - is likely to be the best move. Innovation has always trumped stagnation on the Web. The problem is that it might not be that easy to embrace this initiative. After all, it does not look like Facebook asked everyone to gather around the table and cooperate on this. It might not be open to cooperation, but if it is then this is the way forward. Technically speaking, what Facebook has done is elegant and correct. From markup, to plugins, to API, all of it is modern and awesome. The missing bit is that Facebook appears to be the only repository of data in this equation - and that makes the whole offering seriously closed. Publishers and users don't have a choice as to where to store the data. It is going to Facebook and Facebook alone. Perhaps there is a way to rework the system in a way that fixes that. We will look forward to see how this unfolds. Implications for Facebook Clearly this announcement is yet another turning point for Facebook. Before the conference Facebook was the biggest social network on the planet. If its vision actually happens, Facebook will be the biggest network of people and things on the planet- or to put it differently, it will be the taste graph of the planet. Obviously there is a different technology that Facebook will need to be building. It already perfected the social networking part, but semantic analysis, recommendation systems, vertical categories like movies and books, as well as having completely open read/write storage of tastes is completely new to the team. The biggest challenge that Facebook will face is to inject, re-deliver and most importantly make use of the data that is flowing into it. Facebook will be doing some serious number crunching and UI revamps to prepare for this next phase of its life. But perhaps the biggest experiment and test will be delivering relevancy. Google succeed with this in search; Facebook will now have the challenge to bring relevancy to the recommendations and taste-based advertising arena. Next page: Implications For the Semantic Web Implications For the Semantic Web One of the most exciting parts of the Facebook announcement to me personally is the possible breakthrough in semanticizing the Web. We've written previously about the Semantic Web here , and it has been a personal passion of mine. What Facebook has done has a chance to make vast parts of the consumer Web including movies, books, music, events, sports, and news semantically tagged. Publishers and websites finally have a strong incentive to mark things up and get return traffic from Facebook. "This is a great chance for the Semantic Web to finally hit consumer verticals and become real." The actual protocol that Facebook suggested is very simple. To describe the object on the page, the site owner needs to specify the title, type of the object, image, url and the name of the site using simple meta tags. The format is extensible and additional tags can be added. For example, for a book a site can add an isbn number. This format leaves room for ambiguity. The goal of classic semantic markups traditionally has been to refer to entities precisely; for example adding the director to a movie, or a year to remakes. The Facebook protocol does not seem to have this. There were lots of previous efforts to markup the Web. To name a few, RDF , microformats , Google Rich Snippets , Yahoo's Search Monkey (based on RDF and microformats), and lastly, abmeta , which was developed by me with help from Peter Mika at Yahoo. Of all these formats, Facebook's is most similar to abmeta because the markup is placed into meta tags, and is simple and human readable. This simplicity is the key to broad adoption. So all around, this is a great chance for the Semantic Web to finally hit consumer verticals and become real. Implications for Developers Every new rich platform that has been rolled out in the past couple of years presented a big opportunity for developers and this one will be no exception. While we do not know exactly what sort of applications will be build on top of new Facebook, we know that they will be very powerful. This platform has the potential to give rise to to new kind of personalization and attention economy that people have been talking about for years. It has of course, a chance to majorly backfire, but I am optimistic. This will be a gold rush for application that is likely to last for at least a year, like the last one did. It's too early to tell whether this will be a platform that survives and does not hurt is participants. However, it is very likely that the best applications built on this platform will be owned by Facebook. Still, there is a huge new opportunity here for developers and the sky is the limit. Checkmate? Facebook made a major chess move. It might have checkmated its competitors, or perhaps it might have to lose another piece like it lost Beacon. Whichever is the case, right now there are deep implications for Facebook and its competitors, publishers, users and the Web at large. What Facebook has announced cannot be ignored and can not be undone. Everyone needs to figure out the next steps and understand what to do. Time will tell where we land, but my gut is that positive things will come out of this. If nothing else, let's give Facebook credit for innovation and re-imagination the Web. Discuss

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Facebook Open Graph: The Definitive Guide For Publishers, Users and Competitors

Hands-On With Microsoft Docs.com

cgseo — Fri, 23 Apr 2010 18:40:31 +0000

Earlier this week, Microsoft launched its Facebook connected online office suite Docs.com . Docs offers online versions of Microsoft Word, Excel and PowerPoint. Users can also choose to share these documents with their Facebook friends. Overall, Docs falls somewhat short of being a replacement for a desktop office suite. Even though it offers a better interface than Google Docs and Zoho , its functionality often feels deliberately crippled in order to push users to use (and buy) Microsoft Office. Sponsor Word Web App Among the three tools in Docs, the Word web app comes the closest to fulfilling its promises. While it isn't ready for managing highly complex documents, it's more than sufficient for editing standard text documents collaboratively. The Word web app includes all the basic editing features one would expect from a stripped-down version of Word, but you can't add footnotes, for example, or insert tables from your Excel files. Thankfully, though, Word will not strip any of these features out of the file. Once you download the file or open it up in Word, your footnotes and will reappear. This ability of Word to keep a document's formatting shows that Microsoft deliberately chose not to support these features in the web app. Excel Web App Among all of the apps, the Excel app is the most basic of the three apps included in the suite. It can only read documents in Microsoft's Office 2007 format, for example, while all the other tools also support older formats. That, by itself, could be a show-stopper for some users, but the most egregious omission here is that there is no graphical interface for entering a formula. Instead, you have to type every formula by hand, which is a slow and error-prone process. The good news, though, is that the Excel web app can read all the formulas in imported files. It's clear, though, that the app is only really meant for editing existing documents and not for creating new ones. PowerPoint Web App The PowerPoint web app did a nice job at opening every PowerPoint file we threw at it. When it comes to editing, however, the app is also very stripped down. You can use it to create a basic outline of your presentation or change the order of your slieds, for example, but you can't add floating images, backgrounds and resize text and image fields. You can, however, add and edit SmartArt clips. Bugs While the whole office suite ran very well in all the browsers we tested (except for Safari on the iPad, which displayed the documents just fine but crashed when we tried to edit), Microsoft still has to fix before Docs can become a run-away hit. While Docs has no issues importing most Microsoft Office documents, editing uploaded documents can be tricky. If you set Microsoft Office on the desktop to track the changes you make to a document, for example, the web apps will refuse to let you edit the document. We also ran unto issues with image uploads, which, at times, didn't finish. Docs also often complained that the images we tried to upload were not compatible with Docs, even though they were just standard JPEGs. Verdict Microsoft clearly wants users to see Docs as an addition to the traditional Microsoft Office desktop suite and not as a replacement for Office. After using Docs for a while it quickly becomes obvious that a lot of the limitations Microsoft imposed are not due to the fact that Docs runs in the browser, but simply due to the fact that Microsoft didn't want to include them. While Microsoft is partnering with Facebook on this project, Docs feels like it is stuck between two worlds: the new reality of how people collaborate and share content online - and Microsoft's intent to preserve its old revenue streams for as long as possible. To some degree, Docs feels similar to Apple's office suite for the iPad . While Pages, Numbers and Keynote on the iPad are sufficient for most basic tasks and hold a lot of promise, users with more than the most basic needs will come away frustrated. Discuss

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Hands-On With Microsoft Docs.com

Lotus Notes Adds Tungle, Tripit and Gist

cgseo — Fri, 23 Apr 2010 09:00:58 +0000

The cloud fundamentally changes the way enterprise applications function. Increasingly we are seeing traditional enterprise applications emerge in the cloud and partner with other Web-based services that have consumer appeal. In turn, we are seeing cloud-based consumer type services transform into enterprise grade offerings that provide customers with the same experience they get in their work as they do at home. Sponsor IBM's Lotus Note s is a clear example of how this symbiotic relationships is evolving. Yesterday, Tungle , the calendar application, released a Tungle.me app for Notes users. Tungle allows users to view other people's calendards and availability. With Tungle.me for Lotus Notes, you can set custom availability and synchronize it with your Lotus Notes calendar. Once meetings are scheduled, they are automatically updated in the background. The news follows a number of applications that have been introduced for Notes users. Those include services like TripIt and Gist . Tripit is a travel planning service. Gist allows Lotus Notes users to add dynamic profiles for people in an inbox, calendar and contacts list. Gist for Notes allows a users to have news, blogs, and tweets all in one place, find related people, emails, links, and attachments. It connects to LinkedIn, Facebook, and Twitter. Discuss

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Lotus Notes Adds Tungle, Tripit and Gist

David vs. Goliath? An F8 Overview for Startups

cgseo — Fri, 23 Apr 2010 03:00:00 +0000

It's been a given for some time that businesses, including startups, should have a presence on and connection with Facebook . With over 400 million active users, chances are your potential investors and customers are already there. Fan pages have been a simple way to generate interest and engage customers, and Facebook Connect has quickly become a standard in signing up and signing in users. In his keynote at f8 yesterday Facebook CEO Mark Zuckerberg actually mentioned startups in his opening remarks, stating that they "are requiring that their users use Facebook Connect. We want to make it simple to create these personalized experiences." Sponsor Whether or not Facebook is a "requirement" for startups, there are some things new businesses should think about based on yesterday's announcements. "Facebook Connect On Steroids" Facebook announced a major overhaul to its API and introduced three new components yesterday: social plugins , the Open Graph protocol , and the Graph API . By using the tags specified in this protocol, any website can now become part of the Facebook ecosystem. If a Facebook user visits your site and Likes your page, you have the ability then to publish information into that user's stream. In addition, implementation of the code on your site will give you access to administrative tools and analytics just like any Facebook fan page owner. As we wrote yesterday , this will take analytics to the next level, providing an incredible amount of demographic data about users who like and link their profiles to your site. However, this information will reside with Facebook, not on your own website, making them a de facto owner of your visitors' social data. Applications & Virtual Currency: Where the Money Is? While many businesses will likely integrate their websites into the expanding Facebook ecosystem, there is likely still room for growth within the platform itself, namely with application development. There are over 550,000 applications on the site, a number that continues to grow - and to encourage return visitors. To coincide with the growth of the application market, particularly in the area of social gaming, Facebook also announced the expansion of its official virtual currency, Credits . Last year Paypal processed over $500 million in virtual goods last year, with social gaming company Zynga becoming Paypal's second largest merchant (following eBay). Clearly Facebook seeks to stake a claim in the virtual currency market. Facebook Credits are currently in beta with over 100 applications, and will roll out to the entire network soon, Zuckerberg said yesterday. Credits will allow users to purchase one currency for all transactions on Facebook, rather than have to enter their credit card information with each purchase. By facilitating online payments, Facebook hopes to increase the percentage of users willing to purchase virtual goods to between 8% and 20% David vs. Goliath? Despite repetition at f8 yesterday that these changes were meant designed "for developers," it remains to be seen how the announcements will play out for developers and for users alike, the latter of whom are notorious for protesting changes to the site. In particular, continued concerns about privacy might not be well received, particulary given Facebook's past history with opening user data. Privacy concerns might not be the only thing that gives some businesses pause about Facebook's direction. Facebook also announced yesterday " instant personalization " yesterday, giving three "preferred partners" - Yelp , Pandora , and CNN - instant and additional access to Facebook profile information when users visit their sites. For startups in these areas, namely restaurant recommendation, music sharing, and news delivery, the "preferred partner" program might make industry in-roads more difficult and could adversely impact user adoption. As the "preferred partner" program expands beyond the three selected for launch, it remains to be seen the effect of being sanctioned - or not - by Facebook. The buzz yesterday was that Facebook had just " seized control of the Internet ." Comments on how you think the f8 announcements might play out for startups welcome! Discuss

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David vs. Goliath? An F8 Overview for Startups

OpenLike: All-Star Team to Challenge Facebook’s Expansion

cgseo — Fri, 23 Apr 2010 01:17:13 +0000

Facebook announced yesterday that it is taking a number of dramatic steps that would all add up to serving 1 billion "like" clicks from visitors to sites around the web, within 24 hours. Many people are concerned about Facebook's growing dominance around the web . One group of high-profile New Yorkers has launched OpenLike , a "very alpha alternative to Facebook Like." Working on the project so far is much-watched blogging investor and startup guy Chris Dixon , Huffington Post co-founder and MIT Media Lab guy Jonah Peretti , Jonathan Glick of Dixon, Conway , Ehrenberg and other VC-blessed TLists , Tom Pinckney who with Dixon both sold SiteAdvisor and founded Hunch.com and MIT grad and Hunch engineer Peter Coles . Dixon said this afternoon that the project is "looking for an authoritative open source person to govern it." Sponsor So the establishment is in Palo Alto and the rock-star insurgents are from the East Coast? Let no one say the Internet is boring. The lightweight technology at OpenLike is right now just a way for site owners to provide buttons for sharing content on a wide variety of social networks. One line of javascript adds a series of sharing buttons to a site, which the site owner can edit. Given that there are any number of ways to do more or less this same thing, and that these are very smart people working on this, we're sure there's a lot more in the works. The project describes itself on its site as "an open protocol to allow sharing the things people like in a simple and standard method between web applications." We'll share more details if and when this project develops. Related: See also developer Jesse Stay's blog post How Do You Compete With This Beast: Here's How , about long-time open standards community member Phil Windley's new product Kynext . The battle over control or absence of control over the internet is far, far from over. There are lots of people getting ready to step up and challenge Facebook's powerful, seductive, expanding control. Discuss

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OpenLike: All-Star Team to Challenge Facebook's Expansion